Capabilities and deliverables
- User, group, and shared mailbox administration
- License reviews so you only pay for what you use
- Multi-factor authentication and, where licensing allows, conditional access
- Email authentication and security, including SPF, DKIM, and DMARC
- SharePoint, OneDrive, and Teams structure and permissions
- Migrations from Google Workspace, hosted email, or other providers
- Tenant-to-tenant migrations for acquisitions, rebrands, and restructures
- Documentation of how your tenant is configured
How a Microsoft 365 migration works
1. Source tenant assessment
We inventory mailboxes and their sizes, shared mailboxes, distribution lists and groups, SharePoint sites, OneDrive accounts, Teams, licenses, connected applications, and the DNS records in use.
2. Destination tenant preparation
Licenses and user accounts are created, administrator roles are assigned, and a security baseline including multi-factor authentication is in place before any data moves.
3. Identity and domain planning
We map each user to their new account and plan the domain move. A custom domain can only be verified in one tenant at a time, so its removal and re-verification are scheduled into the cutover.
4. Mailbox and data migration
Email, calendars, contacts, OneDrive, and SharePoint content are copied ahead of time while people keep working, followed by incremental syncs to pick up changes.
5. DNS and mail-flow cutover
DNS time-to-live values are lowered in advance. At cutover we move the domain, update MX, SPF, autodiscover, and DKIM records, and run a final sync.
6. Post-migration verification
We test inbound and outbound mail, Outlook and mobile sign-in, shared mailbox and file permissions, and Teams access, then support users through the first days.