Serving Delaware, Maryland & Greater Philadelphia Client support(302) 373-1590[email protected]

Plans and pricing

Every plan is customized to your company's size, infrastructure, requirements, and support needs, so we quote rather than publish a price list. You'll receive a written proposal with a clear scope and cost before any work begins.

Choose how you work with us

Most clients choose a managed IT plan and add projects as needed. Every engagement starts with a free consultation.

Managed IT Essentials

Smaller businesses that need dependable, day-to-day technology support.

  • Help desk support
  • Remote technical support
  • In-office support visits when needed
  • Endpoint monitoring
  • Operating system patch management
  • Microsoft 365 administration
  • Baseline endpoint security
  • User onboarding and offboarding

PricingMonthly agreement, quoted for your users and devices

Request a quote

IT Projects & Consulting

Organizations that need specialized help without a monthly agreement.

  • Microsoft 365 migrations
  • Intune implementations
  • Network deployments
  • Security assessments
  • Cloud migrations
  • Custom application development
  • Technology consulting

PricingFixed written quote for each project

Discuss a project

Need help with a single issue? As-needed support is also available at an hourly rate agreed in advance. Request support.

Typically quoted separately

The exact scope of every plan is written into your proposal.

  • Hardware and software purchases, such as computers and licenses
  • Larger projects, such as migrations, office moves, and network replacements
  • Third-party vendor fees
  • Systems outside the agreed scope

How projects work

Projects such as migrations, Intune rollouts, network installations, and assessments are scoped before they start. You receive a written quote describing the work, the deliverables, and the timeline, and the work begins once you approve it. If the scope needs to change, the change is discussed and quoted first.

See the kinds of projects we take on

How support is requested

Covered users contact us by phone, text, or email. Each request is tracked until it's resolved. As-needed clients use the same contact methods, and the work is billed at the hourly rate agreed in advance.

Client support

From consultation to proposal

  1. Consultation

    A free conversation about your business, your current setup, and what you need.

  2. Scoping

    For managed IT, we assess your users, devices, and systems. For projects, we define the work and deliverables.

  3. Written proposal

    You receive a written proposal with the scope, what's included, and the cost.

  4. Agreement and onboarding

    Once you approve, we schedule onboarding or the project start.

What determines pricing

Onboarding is scoped during the assessment, so its cost is included in your proposal rather than discovered later.

  • The number of users and devices we support
  • Your infrastructure, such as servers, networks, and locations
  • Security and compliance requirements in your industry
  • How much on-site support you need
  • The current condition of your environment

Request a quote for your business.

Start with a free consultation. We'll learn about your environment and follow up with a written proposal.