About Albano Tech
A founder-led IT services firm for small and midsized businesses in Delaware, Maryland, and the Philadelphia region.
Why I started Albano Tech
Every business runs on its technology, whether it thinks about it or not. When email stops working, a laptop dies before a deadline, or a phishing email gets through, the work stops too. I started Albano Tech to give businesses the kind of IT partner I'd want for my own: someone who understands that disruption, and who takes responsibility for preventing it.
Too often, small businesses are left choosing between a large provider where they're one ticket among thousands and a friend of a friend who helps when they can. I wanted to offer something different: dependable, well-planned IT from a person who knows your environment and answers for it.
How I approach IT problems
I start by understanding how your business works, then fix the cause of problems rather than the symptoms. Recommendations come in plain language, with the trade-offs explained, and nothing gets done without a clear scope and cost.
Clients work directly with me, from the first consultation through day-to-day support. That's deliberate. The person responsible for your environment should be the one you talk to.
Technical capabilities
The systems we design, deploy, and manage for clients.
- Microsoft 365 and Entra ID
Tenant administration, identity, licensing, Exchange Online, SharePoint, Teams, and security configuration.
- Microsoft Intune
Device enrollment, Windows Autopilot, configuration and compliance policies, and application deployment.
- Endpoint management
Windows and Mac setup, patching, encryption, endpoint protection, and lifecycle management.
- Networking
Firewalls, switching, Wi-Fi, network segmentation, and secure remote access.
- Cloud and backup
Migrations to SharePoint and cloud hosting, Microsoft 365 backup, and recovery planning.
- Custom development
Automations with Microsoft Power Automate and custom web applications for business processes.
Why work with a founder-led provider
You talk to the person doing the work
No account managers or ticket queues between you and the person configuring your systems.
Context carries over
The person who answers your call already knows your environment, your vendors, and your history.
Accountability is clear
One person is responsible for your technology, from recommendations to results.
Decisions are fast
No layers of approval to get a quote, a change, or an answer.
Our philosophy
Direct communication
You talk to the person who knows your systems. Questions get answered by someone who already has the context.
Technical accountability
The person who designs and configures your environment is the one responsible for it working.
Well-planned solutions
Changes are scoped, tested, and documented, rather than rushed in during an emergency.
Long-term relationships
The goal is to be the partner you keep for years, which means honest advice even when the answer is "you don't need that."
Service area
Remote support and consulting are available beyond these areas. See the communities we serve.
- DelawareOn-site and remote support for businesses across Delaware.
- MarylandOn-site and remote support for businesses in Maryland.
- Greater PhiladelphiaOn-site and remote support in Philadelphia and the surrounding region.
Talk to us about your IT.
Start with a free, no-obligation consultation. We'll look at how your business uses technology today and recommend practical next steps.