Monthly managed IT and automation in Delaware, Maryland & Greater Philadelphia

Your IT, handled every month. Your team's time, given back.

Albano Tech is a monthly IT partner for small and midsized businesses. We support your people in the office and remotely, keep your computers and Microsoft 365 running and secure, and build automations and custom applications that take repetitive work off your team's plate. We stay with you from the first conversation through setup, launch, and every month after.

Request a free consultation See monthly plans

In-office supportOn-site visits across Delaware, Maryland & Greater Philadelphia
Remote supportFast help by phone, email, and remote session
Automation & custom appsBuilt around how your team works
One monthly agreementScope and cost in writing

What we do

Two things, done well: look after your technology every month, and build tools that save your team time. Both come with ongoing support from the same person.

Monthly IT management

Support for your people and your technology, every month.

One monthly agreement covers the day-to-day care of your technology, so problems get fixed and nothing is left to whoever is "good with computers."

Remote help desk by phone, email, and remote session
In-office visits when hands-on work is needed
Monitoring, updates, and security patching
Microsoft 365 accounts, email, and security settings
New employee setup and secure offboarding
Backup checks and regular technology reviews

Managed IT Monthly plans

Automation & custom applications

Take the repetitive work off your team's plate.

We find the manual steps that slow your team down, then build automations and tools that handle them, and keep supporting them after launch.

Process mapping with the people who do the work
Automated data entry, approvals, notifications, and reports
Connections between the software you already use
Custom forms, internal tools, and web applications
Microsoft Power Automate, SharePoint, and Lists where they fit
Documentation, support, and changes as your business evolves

Automation & custom apps

In the office or remote, whichever gets you working sooner

Most requests are solved in a remote session within the same conversation. When something needs hands-on work, we come to your office in Wilmington, DE, Newark, DE, Dover, DE, Philadelphia, PA, King of Prussia, PA, West Chester, PA, and the surrounding areas.

Reach us your way
Call, email, or use the support form. You reach the person who already knows your setup.
Fixed remotely when possible
Most issues, such as passwords, email, software, and settings, are handled in a remote session without waiting for a visit.
On-site when it needs hands
New computers, printers, network equipment, office moves, and anything that can't be fixed remotely.
Tracked and documented
Every request is recorded, and your systems are documented, so fixes stick and nothing depends on memory.

With you through the whole process, and after

We don't set something up and disappear. The same person who plans and builds it supports it every month, and improves it as your business changes.

Free consultation
We learn how your business works, what's slowing you down, and what you need from IT.
Assessment and plan
We review your computers, accounts, network, and processes, then put a written plan and price in front of you.
Set up or build
We onboard your environment, fix urgent issues, and build any automations or applications we agreed on.
Train and launch
Your team is shown how things work, and we're on hand while everyone settles in.
Support every month
Ongoing support, maintenance, and improvements, including the tools we built for you.

More about how we work

Where automation saves time

Common examples of repetitive work we automate or replace with a simple tool. If your team does the same task the same way every week, it's worth a conversation.

Automation & custom applications

Client intake retyped by hand
Information from a web or paper form is entered once and sent to the systems that need it.
Approvals lost in email
Invoices, time off, or purchase requests are routed to the right person, with each decision recorded.
New hire setup by checklist
A single form starts account, license, device, and access setup, so nothing is missed.
A weekly report built by hand
Numbers are pulled together automatically on a schedule and delivered to the people who need them.
Spreadsheets emailed back and forth
A shared list or simple app replaces the version-control headache.
Reminders that depend on memory
Follow-ups, renewals, and deadlines trigger notifications automatically.

Why a founder-led IT partner

Albano Tech is deliberately small. When you call, you reach Zach Albano, the person who set up your systems and is accountable for them, not a queue.

About Albano Tech

Direct communication
You reach the person who knows your systems, not a ticket queue.
One point of contact
One accountable partner for your entire technology environment.
Solutions tailored to you
Recommendations based on how your business actually operates.
Transparent pricing
Clear rates and written quotes, so you know the cost before work begins.

Also part of looking after your IT

Included in a monthly agreement where it applies, or available as a one-time project.

All services

Frequently asked questions

Have another question? Get in touch.

What does monthly IT management include?

Remote help desk support, in-office visits when hands-on work is needed, monitoring and security updates for your computers, Microsoft 365 administration, new employee setup and offboarding, and regular reviews. The exact scope is written into your agreement, so you know what's covered.

Do you come to our office?

Yes. Most issues are fixed fastest in a remote session, but we come on-site in Delaware, Maryland, and the Philadelphia region for hardware, network equipment, new setups, office moves, and anything that can't be handled remotely.

What kinds of work can you automate?

Repetitive tasks such as retyping data between systems, routing approvals, sending reminders, building recurring reports, and onboarding checklists. When off-the-shelf tools don't fit, we build a custom form, internal tool, or web application.

What happens after an automation or app is built?

We document it, train your team, and keep supporting it. Fixes, updates, and changes as your process evolves can be part of your monthly agreement or handled as needed.

What areas do you serve?

We provide on-site and remote support for businesses in Delaware, Maryland, and the Philadelphia region. Remote support and consulting are available beyond those areas.

What happens during the free consultation?

We talk about how your business uses technology, what's frustrating your team, and any concerns about security or reliability. You'll leave with practical next steps, and there's no obligation.

How is pricing determined?

Pricing depends on the number of users and devices, the complexity of your systems, and the support you need. Ongoing services and projects are quoted in writing before work begins.

Who will we actually work with?

You'll work directly with Zach Albano, the founder, who is responsible for your environment.

Talk to us about your IT.

Start with a free, no-obligation consultation. We'll look at how your business uses technology today and recommend practical next steps.

Request a free consultation or call (302) 373-1590